Privacy Policy

1. Introduction

Dream Agency d.o.o. ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website aboutdream.io.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

We may collect the following types of information:

3.1 Information You Provide

• Contact Information: Name, email address, phone number when you contact us through our forms
• Communication Data: Messages and inquiries you send us
• Job Applications: CV, cover letter, and related professional information if you apply for a position

3.2 Automatically Collected Information

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns
• Location Data: Country and city (approximate, based on IP address)
• Cookies: See Section 6 for details on cookies

4. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To process job applications
• To improve our website and services
• To analyze website usage and performance
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Legal Basis for Processing

We process your personal data based on:

• Consent: When you agree to cookies or subscribe to communications
• Legitimate Interest: For website analytics and improvement
• Contractual Necessity: To respond to your inquiries or process applications
• Legal Obligation: When required by law

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

6.1 Types of Cookies We Use

6.2 Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information such as:

• Pages you visit and time spent on each page
• Your approximate location (country/city)
• Device and browser information
• How you arrived at our website

Google Analytics uses cookies to collect this information. The data is anonymized and aggregated. You can opt-out of Google Analytics by:

• Declining cookies through our cookie banner
• Installing the Google Analytics Opt-out Browser Add-on

For more information, see Google's Privacy Policy.

6.3 Managing Cookies

You can manage your cookie preferences at any time by clicking the cookie settings link in our footer or by adjusting your browser settings. Note that disabling certain cookies may affect website functionality.

7. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with:

• Service Providers: Companies that help us operate our website (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights

Our third-party service providers include:

• Google Analytics (analytics)
• Prismic (content management)

8. Data Retention

We retain your personal data only for as long as necessary:

• Contact Inquiries: Up to 2 years after last communication
• Job Applications: Up to 1 year after application
• Analytics Data: Up to 26 months (Google Analytics default)

9. Your Rights

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Request limitation of data processing
• Right to Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at info@aboutdream.io. We will respond within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Access controls and authentication
• Regular security reviews

11. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States (for Google services). These transfers are protected by:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable

12. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

14. Contact Us

If you have questions about this privacy policy or your personal data, please contact us:

You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your residence.